Safety Tips

Shop Safely

Never pay in advance to a seller that you do not know.

Even if the seller discloses his/her personal information or bank account number, this does not protect you from being cheated.

Avoid sending goods or payment; instead, meet in person and do COD (Cash on Delivery).

Meet at a public place to deal.

Take extra caution when …

The offer sounds too good to be true.

The other party keeps pushing you to complete the deal.

You are asked for your bank account or credit card number.

You are asked to pay large amounts of money without meeting the seller.

Buying branded items. It is always advisable to meet up with the seller and check the authenticity of the item at a certified shop.

Transferring Money Online

When you make payments and money transfers online, you should be aware of “Phishing”. “Phishing” is when someone tries to trick you to obtain sensitive information such as passwords, bank account, or credit card numbers. It is often triggered by fake e-mails from Internet sites you know or trust, asking you to click on a link and fill in your personal data/information. The link will typically lead to a page that looks like that bank’s website, but is controlled by someone else. Such sites are used to cheat the public and obtain personal information.

When Sending Goods

Most fraud cases take place when the buyer and seller do not meet.

When you buy …

Never pay any money in advance, no matter how reliable the seller seems to be.

Fraudsters often provide proof of identity (IC, passport, driving license, etc.) as a “guarantee”. This does not protect you against fraud or being cheated!

Postage paid by seller or registered mail is not risk-free. You have no way to verify the content of the package.

When you sell …

It is always better to meet and deal via COD (Cash on Delivery).

Never send any goods without confirming that you have received full payment.

Avoid payment by cheque. It is not guaranteed that the cheque can be cashed.

Special warning – overseas payments

Some international payment solutions offer built-in security features, such as PayPal, but this is not common. It is not advisable to use these payment services- such as Western Union, MoneyGram, or BidPay- because it may be very difficult to control/stop payment through these services. Such services are also popular with fraudsters for the same reasons.

Remember …

Never pay in advance.

Goods sent through mail can be risky.

Do not send money to a recipient in a foreign country.

Be careful

Double check company’s background and look through its website before going for an interview. Do not submit any upfront fees for a job application. Do not go to the remote or unfamiliar places for an interview. Do not disclose any personal information like bank account number or your photo copy ID.

Use common sense

Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.

Never give out your financial information

Including bank account details, eBay/PayPal info and any other information that could be misused

Fake payment services

This Website does not offer any payment scheme in purchases. Please, report Post/Author(s)/Users/Advertiser(s) claiming to offer such services.

Fake fee requests

Avoid anyone who asks for extra fees to buy or sell an item or service. This Website never requests payments for its basic services, so import and brokerage fees should never be required.

Remember …

Request original receipt.

Verify authenticity.

Fake or pirated goods are prohibited on this Website.

Online shopping safety tips

These are some really simple ways to shop safely online you can use every day:

Research retailers online to make sure they’re legitimate.

Make sure the website is secure.

Know your rights and the company’s returns policy.

Keep software and virus protection up-to-date and use strong passwords for online accounts.

Don’t use public Wi-Fi. Your standard data connection is more secure.

Pay using a credit card. You will have more protection. Alternatively, online services like PayPal mean scammers will not be able to get hold of your bank details.

Be smart. If a deal looks too good to be true, it probably is.

There are thousands of websites to go shopping on the internet, many with thousands more independent sellers. The majority of these are perfectly legitimate, but spotting the fraudulent ones takes a bit of research.

If you’re using a website you’ve not used before, search for them online to see if they have any negative feedback. For independent sellers on a website, you can check out their online reviews on a site like TrustPilot.

Better known ecommerce websites are certainly more reliable, but can be vulnerable to pharming attacks.

How you can tell if a website is secure

Only ever put your card details into secure websites. Be on the look-out for the following signs to know you are shopping safely. Remember, this only means the site is secure, not that the seller is honest.

Padlock symbol – There should be a padlock in the address bar next to the website address.

Website address – This should start with https://. The S stands for secure

Green address bar – On certain browsers and websites the address bar will turn green.

Valid certificate – If you click the padlock symbol or just to the left of the address bar, you should see information on the site certificate. This should tell you who has registered the site. If you get a warning about a certificate, avoid the website.

Safest way to purchase online

Protecting yourself when paying is very important. You might lose a bit of money if you buy from a fake seller, but you can lose a lot, or even everything, if your details get stolen.

Using an e-money service like PayPal is worth considering as you don’t have to give out your actual card details

Report Unserious Blog Posts/ads or Post Authors/advertisers

If you come across ads or Post Author(s)/advertisers that do not follow the Website Terms and Conditions or rules or appear unserious, please contact us by in Contact Us page. Provide as much information as possible to help us investigate, eg. the link to the post/ad, the Post Author’s/advertiser’s e-mail, or when it happened.